Document Type : Case Studies

Authors

1 Professor, Department of Tourism Management, Faculty of Management and Accounting, Allameh Tabataba'i University, Tehran, Iran

2 Assistant Professor of Physical Education, Imam Reza International University, Mashhad, Iran

3 Ph.D of Sport Management, Faculty of Physical Education and Sport Sciences, University of Allameh Tabataba'i , Tehran, Iran

4 Assistant Professor, Department of Sport Management, Faculty of Physical Education and Sport Sciences, University of Tehran, Tehran, Iran.

5 Master of Sport Management, Faculty of Physical Education and Sport Sciences, University of Allameh Tabataba'i , Tehran, Iran

Abstract

The study aims to evaluate the effective factors on creating a social bond in religious tourists using the services of recreational-sports complexes in Mashhad. The research method was quantitative with a structural equation model approach. The statistical population of the study was religious tourists who used the services of recreational-sports complexes in Mashhad. A total of 388 tourists were selected as the sample by convenience sampling. The measurement tool was a modified Adamczyk 25-item questionnaire based on expert opinions, which has four subscales (intimacy, security, passion, and commitment). The face and content validity of the questionnaire was confirmed by experts while the construct validity was confirmed using exploratory and confirmatory factor analysis. Reliability was also obtained by more than 0.7 using Cronbach's alpha. To analyze the data, descriptive and inferential statistical methods were used. Finally, the results revealed that the components of secure and intimate bonding are the most essential elements of creating a social bond in religious tourists using the services of recreational-sports complexes in Mashhad, respectively. Consequently, this study emphasizes strengthening indicators such as infrastructure development, equipment, and facilities to reduce risks, using new marketing methods, protecting the tourist information, attention to the opinions, interests, and values of religious tourists, creating an intimate and social atmosphere, creating a secure and reassurance environment, etc. to create a social bond in religious tourists using the services of recreational-sports complexes.

Keywords

Albayrak, T., Herstein, R., Caber, M., Drori, N., Bideci, M., & Berger, R. (2018). Exploring religious tourist experiences in Jerusalem: The intersection of Abrahamic religions. Tourism Management, 69, 285-296.‏
Alem, S.,Waziri, V., & Rezaei Sharif, A. (2016). Factors Affecting the Promotion of Citizens' Social bonding with Ritual Theater Design in Urban Environments: A Case Study of Ardabil. Communication Culture Studies, 17(35), 215-191.
Alsankour, Y. M. K., & Zardoshtian, S. (2020). The Strategic Role of Emotional Commitment in the Relationship between Psychological Capital and HR Retention of Employees of Ministry of Sport in Iraq. Sport Physiology & Management Investigations, 12(2), 61-74
Amin Rostamkolaee, N., & Poursoltani, H. (2019). Affecting factors on the development of sports tourism with emphasis on sports natural attractions in Alborz Province. Applied Research in Sport Management, 8(2), 109-116.
Bazrafkan, K., & Gachkub, M. (2011). Investigating the role of public spaces in the formation of social interactions in order to create social stability in cities. National Conference on Civil Engineering, Architecture, Urban Planning and Energy Management, Islamic Azad University, Ardestan Branch.
Beheshti, M., Saatchian, V. Marefati, A. (2016). Studying the fundamental role of women athletes in the formation of social bonds. National Conference on Women's Sports, Tehran, Al-Zahra University.
Camilleri, M. A. (2018). The tourism industry: An overview. Travel marketing, tourism economics and the airline product, 3-27.
Casado-Díaz, M. A., Casado-Díaz, A. B., & Casado-Díaz, J. M. (2017). Linking tourism, retirement migration and social capital. In New Research Paradigms in Tourism Geography, 132-148.  
Cave, J., & Dredge, D. (2020). Regenerative tourism needs diverse economic practices. Tourism Geographies, 22(3), 503-513.‏
Çelik, S. (2019). Does tourism reduce social distance? A study on domestic tourists in Turkey. Anatolia30(1), 115-126. ‏
Cho, H., Joo, D., & Chi, C. G. (2019). Examining nostalgia in sport tourism: The case of US college football fans. Tourism Management Perspectives29, 97-104.‏
Fathi, M. R., Maleki, M. H., Boroomand, M., & Koksal, C. D. (2019). Strategic Planning of Tourism with an emphasis on Spirituality Based on New Integration of Multi-Criteria Decision-Making Techniques. International Journal of Tourism, Culture & Spirituality4(1), 93-123.
Fathi, M. R., Mohammadinasab, M., Maleki, M. H., & Yaoobi, S. (2020). Providing a Model for the Competitiveness of Religious Tourism Using DEMATEL and Structural Equation Modeling. Business Reviews, 18(105), 70-57.
Fernández, J. A. S., Azevedo, P. S., Martín, J. M. M., & Martín, J. A. R. (2020). Determinants of tourism destination competitiveness in the countries most visited by international tourists: Proposal of a synthetic index. Tourism Management Perspectives33, 100582.
Hawke, A., & Heffernan, T. (2013). Interpersonal liking in lender‐customer relationships in the Australian banking sector. International Journal of Bank Marketing. 24(3), 140-157.
Higgins-Desbiolles, F. (2018). Sustainable tourism: Sustaining tourism or something more?. Tourism management perspectives25, 157-160.‏
Joseph, M. S., & Unnikrishnan, A. (2016). Relationship bonding strategies and customer retention: A study in business to business context. IOSR Journal of Business and Management, 38-44.
Krolikowska-Adamczyk, E. (2013). Social Bonds in Clients' Business Relationships with Professional Service Providers (Doctoral dissertation, University of Greenwich), 32.
Krolikowska, E., Kuenzel, S., & Morrison, A. M. (2020). The ties that bind: an attachment theory perspective of social bonds in tourism. Current Issues in Tourism23(22), 2839-2865.‏
Lipsey, M. W., & Wilson, D. B. (1995). Reply to comments on Lipsey and Wilson (1993).‏ 62.
Mahmoudi, A., Ghorbani, M. H.; Dabir, A., & Sharifi, Z. (2020). The role of security and perceived risks in promoting the social bond of winter sports tourists. Social Order, 12(2), 26-1.
Mahmoudi, A.,Sajjadi, N., & Goodarzi, M. (2015). Investigating the effect of service quality and Tamandi satisfaction on customer loyalty in sports clubs (bodybuilding and aerobics). Journal of Sports Management, 7(1), 51-31.
Maleki, M. H., Khasehi Varnamkhasti, V., Fathi, M. R., & Saffarinia, M. (2019). Future study of religious tourism in Qom province with a scenario approach. Tourism and Development, 8(3), 205-184.
Moaven, Z., Movahed, M., & Tabiee, M. (2018). Find meaning and Religious Tourism:Ethnographic study. Sociological Cultural Studies, 8(4), 137-161.
Sestino, A., Pino, G., & Guido, G. (2021). The effect of fervid attachment to religious rites on tourism: evidence from the Holy Week in Southern Italy. Journal of Cultural Heritage Management and Sustainable Development.
Sternberg, R. (1986). ‏A triangular theory of love. Psychological Review, 93(2), 119-135.
Turnbull Wilson, D. T. (1989). Developing and protecting profitable customer    relationships. Industrial Marketing, P. W., & Management, 18(3), 233–238.