The role of emotional intelligence of service providers in the travel process: With an emphasis on sustainable tourism and human spiritual needs (Case study: Tour service providers in Iran)

Mahnaz Doosti-Irani; Nader Jafari Haftkhani

Volume 5, Issue 2 , March 2022, , Pages 51-72

https://doi.org/10.22133/ijtcs.2022.331296.1092

Abstract
  The present study tries to analyze the role of emotional intelligence of service providers in the trip process (before, during, and after) with a different view of sustainable tourism (from the perspective of tourist satisfaction) and emphasis on the human spiritual needs, to pave the way for further ...  Read More